Frequently asked questions

Can't find your answer? Email support.croboosterai@gmail.com.

Bundles, kits and your store

What is a kit?

A kit is a mix-and-match offer on its own page. You choose a set of products and how many the shopper must pick, for example "pick any 3 snacks". The shopper picks, sees a progress bar, and adds the whole kit to the cart in one click.

Does it work with my theme?

CRO Booster uses theme app blocks, which you add in the Shopify theme editor. It does not edit your theme code. If you remove a block, it is gone cleanly.

How are discounts applied at checkout?

At checkout the bundle items are merged into one bundle line with the discount, using Shopify's own checkout (Shopify Functions). No discount codes are created.

Which discounts can I offer?

Percentage off, an amount off, or a fixed price for the whole bundle or kit.

Can shoppers choose the size or color?

Yes. With a "customer picks the variant" bundle, the shopper chooses the size, color or other option for each item. You can also let shoppers tick which items to include.

Can I limit how many kits are sold?

Yes. You can set an optional kit stock limit. The kit page then shows "Only X kits left", where X is the real number remaining from the limit you set.

What happens when I uninstall?

Billing stops at once and bundle discounts stop applying. The bundle products and kit pages the app created stay in your store, and your theme files are not changed.

How do I get help?

Read the Help guides or email support.croboosterai@gmail.com. We reply within 2 business days.

Plans and billing

How much does CRO Booster cost?

The Free plan is $0. The Pro plan is $4.99 USD every 30 days, with a 3-day free trial. Shopify bills it, and the charge shows on your Shopify invoice.

What do I get on the Free plan?

Up to 3 active bundles and 3 active kits, with up to 5 products per bundle. All bundle types, discount types, kit pages, design settings and sales reports are included.

What does Pro add?

Unlimited active bundles and kits, up to 10 products per bundle, and custom CSS (up to 1,500 lines).

Can I switch plans?

Yes, at any time inside the app. Billing changes are handled by Shopify.

What happens if I go back to the Free plan?

Nothing is deleted. If you have more bundles or kits than the Free plan allows, the extra ones are set to Draft after a 7-day grace period. Your custom CSS is kept, but it stops loading until you return to Pro.

For step-by-step guides, see Help.